Daycare at the Little River

Does your pet sit at home all day while you are at work? Are you having carpet installed or getting ready to host a party? Send your pet for a day of adventure and new friends at the Little River Pet Resort!

Pets attending Little River daycare participate in all of the activities that vacationing pets do. Click here for more details

Boarding should never be boring!
WELCOME! If you're going away - don't send your dog to a "kennel" - send them on their own vacation! We believe dogs need to run and play, not sit in a cage all day! We invite you to look around and find out how Little River can give your dog an exciting, stimulating vacation.
   
 
 

Frequently Asked Questions

What should I do before my first visit?
We know that leaving your pet is not easy. But it can be an enjoyable experience for your pet Ė one that he or she will be excited about on your next visit. To make your first visit as simple as possible, please take the following steps well in advance of your planned visit.

1.) Download and print out (or ask us to mail or email to you) our Pre-Registration packet. (Download by clicking HERE)

2.) Read the information, call us with questions, and fill out the Pre-Registration materials.

3.) Get copies of your petís vaccination records from your veterinarian. If you do not have copes, ask your vet to fax or mail them to you. Your pet needs to have current vaccinations for Rabies, Bordetella (canine cough), and DHLPP (distemper, hepatitis, leptospirosis, parvo and parainfluenza). You also need documentation of a negative fecal test performed within the six months prior to your pet's check-in date.
Click here for complete information on our mandatory Medical Requirements.


4.) If your pet is not current on vaccinations, or needs a fecal test, schedule an appointment with your vet for no later than 7 days prior to checking in.

5.) Reserve online or call or email!

PLEASE NOTE: Cancellation of a reservation must be received one week prior to scheduled check-in time to avoid a charge equal to two days boarding fee.

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How do I make reservations?
You can now request a reservation online. Or, you can call or email our staff. Many weekends, holidays, and summer dates fill up early so donít put it off too long! When you make your reservation, feel free to ask any questions that you might have. We will ask you if you have received our Pre-Registration materials yet and remind you to bring them, along with your vet records, on the day of check-in. At this time you will need to let us know some basic information about your pet (age, breed, approximate weight, etc.) as well as what dates you want to reserve.

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Where are you located?
We are located at 26479 Royalton Road (Route 82) in Columbia Station, Ohio - just 10 minutes west of Strongsville, 10 minutes south of Olmsted Falls, and 20 minutes south of Westlake. Click here for detailed directions.

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When are you open to the public?
Tours, Check-Ins and Check-Outs must be scheduled in advance.

CHECK-IN / CHECK-OUT HOURS
We are open for Check-Ins and Check-Outs

Monday thru Friday 8:00 - 10:30 AM and 4:00 - 6:30 PM
Saturday and Sunday 9:00 - 11:30 AM and 3:00 - 5:30 PM

HOLIDAY CLOSURES AND MODIFIED HOURS
Although our Staff obviously will be caring for our guests, our office will be closed to the public on the following days: Easter Sunday, July 4th, Thanksgiving Day, Christmas Eve, Christmas Day, New Yearís Day.

We will be open with limited hours on the following days: Labor Day, Memorial Day, Martin Luther King Jr. Day, Presidentsí Day, Columbus Day, and New Yearís Eve. Space is limited during these holidays and a three day minimum stay is required to confirm a reservation encompassing any of these dates. Discounts, specials and promotions DO NOT APPLY to holiday visits.

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What should I expect at check-in?
During your first check-in, a staff member will review the Pre-Registration materials and vaccination records that you brought with you. Then, weíll have a short discussion about your petís visit, reviewing information about his habits, routine, or any special needs. You will sign a boarding contract each time your pet checks in. We will then check to insure that they do not have any evidence of fleas on them (to avoid spreading fleas to your pet, any pet checking in with fleas must immediately have a flea bath at a charge of $20 - $40 prior to checking in).

You will then have an opportunity to say good-bye to your pet. A quick hug or kiss at this point is great! Especially on a first visit, a prolonged, nervous or emotional parting, however, is not a good idea. You want your pet to be excited and happy about a new adventure. He or she will surely pick up on any anxious feelings coming from you and associate it with checking-in. Remember, your pet is going on a fun-filled vacation with people who will care a great deal for him or her. Feel good about sending your pet to make new friends and just tell him or her youíll see them soon! The check in process will take approximately 15-20 minutes on your first visit. It should take around 10 minutes thereafter.

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What can I leave with my pet for his/her stay at the resort?
The Little River Pet Resort provides everything your pet will need during their vacation with us. If you want, however, you can bring your petís favorite bed (as long as it has a removable cover that can go in a washing machine) or a washable blanket (one or the other please!). We also accept a maximum of two toys per room, and your petís favorite treats, chew bones or rawhides (although we do provide Iams biscuit treats). Feel free to bring an item of clothing from your home to remind your pet of your scent. Please print your petís first and last name in permanent marker on any item that you plan to leave during their stay. Please also make sure that your petís name is on any medication or special food or container that you leave. While we will do our best to ensure that no items are lost or damaged during your petís stay, our primary focus is on caring for our guests so please avoid bringing any irreplaceable items.

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What should I NOT bring?
As long as your pet eats a brand of food that we carry, you do not need to bring his/her food. There is no additional charge for the food we provide. Do not bring food and water bowls. Our stainless steel bowls will be washed after each use. Please do not bring more than 2 toys for your petís stay. We will return extra toys to you at check-in. Please do not bring any glass or metal objects. Finally, please bring only either one bed, or one blanket. Extra bedding will be returned to you upon check-in.

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What will my pet eat?
Little River Pet Resort carries Iams (Chunks, Mini-Chunks, and Lamb & Rice), Eukanuba (Adult Maintenance), and Purina (Pro Plan Adult and Beneful) dry food products. If we do not carry the exact variety of food that your pet eats, or if you pet eats wet food, please bring your own food so that your petís digestion is not disturbed during their stay. Do not bring your pet's food in it's original bag. Food from home should be brought in plastic sealable baggies or containers. It is important that your pet continues to eat during their stay. If your pet is not eating we will try to induce their appetite by adding a small amount of canned food or gravy to their normal meal.

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What should I expect at check-out?
At check-out, your belongings will be returned to you and your invoice presented. You may pay your bill with cash, a check, or a gift certificate. At this time we will also give you any notes from our staff regarding your petís stay. Since some pets get car sick, especially after the excitement of re-uniting with you, we do not feed guests that are checking out.

Changes to your pet's check-out day and time must be made at least 24 hours in advance and are subject to availability.

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What should I expect after bringing my pet home?
Because of the amount of activity they have during their vacation, your pet will be tired for a few days after an extended stay at the Little River Pet Resort! Even though they are happy to see you, many times they are asleep in the car before you can even get them home!

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MEDICAL REQUIREMENTS

For the protection of all of our guests, before arriving for daycare, boarding, grooming, or any other activity, your pet must have current Rabies, Bordetella, and DHLPP vaccinations, as well as a recent fecal test for parasites (within 6 months before check-in).

See detailed information on Medical Requirements by clicking here


For the health of your pet, we will not make exceptions to these requirements. Please read and understand them well in advance of your pet's stay. Don't hesitate to call if you have any questions.