What
should I do before my first visit?
We know that leaving your pet is not
easy. But it can be an enjoyable experience
for your pet – one that he or she
will be excited about on your next
visit. To make your first visit as
simple as possible, please take the
following steps well
in advance of
your planned visit.
1.) Download, print out (or ask
us to fax to you) our Pre-Registration
packet.
2.) Read the information, call us
with questions, and fill out the Pre-Registration
materials.
3.) Get copies of your pet’s vaccination
records from your veterinarian.
If you do not have copes, ask your
vet to fax or mail them to you.
Your pet needs to have current vaccinations
for Rabies, Bordetella (canine cough),
and DHLPP (distemper, hepatitis,
leptospirosis, parvo and parainfluenza).
You also need documentation of a
negative fecal test performed within
6 months prior to checking-in.
Click
here for complete information on
our mandatory Medical Requirements.
4.) If your pet is not current on
vaccinations, or needs a fecal test,
schedule an appointment with your
vet for no later than 7 days prior
to checking in.
5.) Call or email to make a reservation!
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How do I make reservations?
Call or email our staff to make a
reservation. Many weekends, holidays,
and summer dates fill up early
so don’t put it off too long!
When you make your reservation,
feel free to ask any questions
that you might have. We will ask
you if you have received our Pre-Registration
materials yet and remind you to
bring them, along with your vet
records, on the day of check-in.
At this time you will need to
let us know some basic information
about your pet (age, breed, approximate
weight, etc.) as well as what
dates you want to reserve.
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Where are you located?
We are located at 26479 Royalton Road
in Columbia Station, Ohio - just 10
minutes west of Strongsville and 10
minutes south of Olmsted Falls. Click
here for detailed directions.
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When are you open to the
public?
CHECK-INS
We are open for Check-Ins
and Check-Outs
from 8:00 to 10:00 AM
Monday thru Friday and 9:00-11:00
AM on Saturday and Sunday. In
the evenings we are open Monday through
Friday from 5:00 to 6:30 PM and on
Sat. and Sun. from 3:00-4:30 PM.
HOLIDAY CLOSURES AND MODIFIED HOURS
Although our Staff obviously
will be caring for our guests, our
office will be closed to the public
on the following days: Easter Sunday,
July 4th, Thanksgiving Day, Christmas
Eve, Christmas Day, New Year’s Day.
We will be open for limited
hours only on
the following days: Labor Day, Memorial
Day, Martin Luther King Jr. Day,
Presidents’ Day, Columbus Day, and
New Year’s Eve. Space is limited
during these holidays and a three
day minimum stay is required to
confirm a reservation encompassing
any of these dates.
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What should I expect at check-in?
During your first check-in, a staff
member will review the Pre-Registration
materials and vaccination records
that you brought with you. Then,
we’ll have a short discussion
about your pet’s visit, reviewing
information about his habits,
routine, or any special needs.
You will sign a boarding contract
each time your pet checks in.
Your pet will be weighed to monitor
any gain or loss during their
stay and to determine the daily
rate. We will then check to insure
that they do not have any evidence
of fleas on them (to avoid spreading
fleas to your pet, any pet checking
in with fleas must immediately
have a flea bath at a charge of
$20 - $40 prior to checking in).
You will then have an opportunity
to say good-bye to your pet. A quick
hug or kiss at this point is great!
A prolonged, nervous or emotional
parting, however, is not a good
idea. You want your pet to be excited
and happy about a new adventure.
He or she will surely pick up on
any anxious or sad feelings coming
from you and associate it with checking-in.
Remember, your pet is going on a
fun-filled vacation with people
who will care a great deal for him
or her. Feel good about sending
your pet to make new friends and
just tell him or her you’ll see
them soon! The check in process
will take approximately 20-25
minutes on your first visit. It should
take around 10 minutes thereafter.
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What can I leave with my
pet for his/her stay at the resort?
The Little River Pet Resort provides
everything your pet will need during
their vacation with us. If you want,
however, you can bring your pet’s
favorite bed (as long as it has
a removable cover that can go in
a washing machine) or a washable
blanket (one or the other please!).
We also accept a maximum of two
toys, and your pet’s favorite treats,
chew bones or rawhides. Feel free
to bring an item of clothing from
your home to remind your pet of
your scent. Please print your pet’s
first and last name in permanent
marker on any item that you plan
to leave during their stay. Please
also make sure that your pet’s name
is on any medication or special
food or container that you leave.
While we will do our best to ensure
that no items are lost or damaged
during your pet’s stay, our primary
focus is on caring for our guests
so, please avoid bringing any irreplaceable
items.
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What should I NOT bring?
As long as your pet eats a brand
of food that we carry, you do
not need to bring his/her food.
There is no additional charge
for the food we provide. Do not
bring food and water bowls. Our
stainless steel bowls will be
the appropriate size for your
pet and will be washed after each
use. Please do not bring more
than 2 toys for your pet’s stay.
We will return extra toys to you
at check-in. Please do not bring
any glass or metal objects. Finally,
please bring only either one bed,
or one blanket. Extra bedding
will be returned to you upon check-in.
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What will my pet eat?
Little River Pet Resort carries most
Iams, Eukanuba, and Purina (including
Pro Plan), dry and canned food products.
If we do not carry the exact variety
of food that your pet eats, please
bring your own food so that your pet’s
digestion is not disturbed during
their stay. It is important that your
pet continues to eat during their
stay. If your pet is not eating we
will try to induce their appetite
by adding a small amount of broth
or cottage cheese to their meal.
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What should I expect at check-out?
At check-out, your belongings will
be returned to you and your invoice
will be generated and explained
to you. You may pay your bill
with cash, a check, or a credit
card or gift certificate. At this
time we will also give you any
notes from our staff regarding
your pet’s stay. Since some pets
get car sick, especially after
the excitement of reuniting with
you, we do not feed guests that
are checking out.
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What should I expect after
bringing my pet home?
Because of the amount of activity
they have during their vacation,
your pet will be tired for a few
days after an extended stay at the
Little River Pet Resort! Even though
they are happy to see you, many
times they are asleep in the car
before you can even get them home!
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Does
your pet sit at home all day while you are
at work? Are you having carpet installed or
getting ready to host a party? Send your pet
for a day of adventure and new friends at the
Little River Pet Resort! 
